Privacy Policy

Last updated: May 13, 2025

This Privacy Policy describes how Chief Studio Ltd. ("The Ick App," "we," "us," or "our") collects, protects, and uses the data you ("user," "you," or "your") provide when using the theick.app website and its products or services (collectively, "Website," "App," or "Services").

This policy explains how we collect, use, store, and protect your personal information when you use The Ick App. It also describes your choices regarding our use of your personal information and how you can access and update this information. This policy does not apply to companies we do not own or individuals we do not employ.

By using our Services, you agree to the terms outlined below. If you do not agree with our Privacy Policy, you must discontinue using the App.

Information We Collect

We collect three primary types of information to operate and improve The Ick App:

1. Information You Provide

This includes:

  • Your name, role, business name, and email address provided at sign-up.

  • Any communications sent to us via email, recorded phone calls, or online meetings.

2. Automatically Collected Information

To better understand how The Ick App is used, we automatically collect technical and usage data, including:

  • Technical details: Browser type, operating system, and device information.

  • Usage activity:

    • Features accessed and used within the App.

    • Enabled modes (e.g., Dyslexia Mode, Lightbox Mode).

    • When terms associated with the The Ick App database are flagged (as a general count).

    • Note: The context in which flagged terms appear and the full text pasted into the App are not stored or retrievable. We cannot recover lost documents, so we recommend downloading or copying your work as you go.

Information Third Parties May Collect

1. Payment Processing

Payments are securely processed by Stripe. Stripe’s Privacy Policy governs how they handle your payment data. Chief Studio Ltd. does not store your credit card or payment details.

2. Application Platform & Technologies

ick is built, hosted, and maintained on a trusted no-code platform. While we take every precaution to protect your data, no system is entirely secure. Please avoid inputting highly sensitive or confidential information into the App. The current version of The Ick App does not store or retain text input into the editor.

For more information, refer to the hosting platform’s Privacy Policy.

3. Cookies and Analytical Technologies

We use cookies and similar technologies to:

  • Improve your user experience.

  • Track anonymized usage statistics for analytics purposes.

  • Ensure our website functions effectively.

You can manage or disable cookies through your browser settings. However, doing so may limit some of The Ick App’s functionality.

How We Use Your Information

We use your information for the following purposes:

  • To deliver support and enhance the user experience.

  • To improve the product based on usage trends.

  • To improve accessibility and app features.

  • To communicate with you on a transactional basis.

  • To process payments for Sponsorships and Subscriptions.

Your Privacy

  • Text entered into The Ick App is processed in real-time for feedback purposes but is not stored or retained by us or any third parties.

  • We collect anonymized data on words and phrases that match the The Ick App database to refine our feedback engine and enhance user experience.

  • We do not store, analyze, or share the content you input into the The Ick App.

Our Promise to You

Your work remains private. The only exception is when you voluntarily share content with us via screenshots, screen shares, or email for support or feedback purposes.

Sharing Your Information

We do not sell your personal information. However, in specific cases, we may share limited data with trusted third-party service providers that support The Ick App’s operations (e.g., payment processing and analytics).

Your Rights

You have the following rights concerning your personal data:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: You may update or correct inaccuracies in your data.

  • Deletion: You may request the deletion of your personal data, subject to legal obligations.

  • Opt-Out: You may unsubscribe from promotional emails at any time via the opt-out link in our emails.

To exercise these rights, contact us at hello@theick.app.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.

Significant changes will be communicated via email or App notifications. Continued use of The Ick App after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at:

Email: hello@theick.app